Terms & Conditions
Last updated: 18 October 2026
These terms apply when you use digihubnepal.com or buy from digihub. By placing an order you agree to them.
1. Products
We sell physical tech gadgets and digital products (software licenses, templates, online courses and subscriptions). We try to describe every product and show its price accurately. Photos are for illustration, and small differences in colour or packaging can happen.
2. Prices and payment
- All prices are in Nepali rupees (Rs) unless stated otherwise.
- Delivery charges, if any, are shown at checkout before you pay.
- An order is confirmed only after we receive and verify your payment.
- If a price on the site is clearly wrong because of an error, we may cancel the order and refund you in full.
3. Delivery
- Gadgets are delivered across Nepal. Delivery time depends on your location and is an estimate, not a guarantee.
- Digital products (license keys, access codes, download links) are sent by email and/or shown on your order page once payment is confirmed.
- Please give a correct address, phone number and email. We are not responsible for delays or failed delivery caused by wrong details.
4. Digital products and licenses
- A license key or access code is for the buyer's own use, on the number of devices stated on the product page.
- Do not share, resell or publish license keys, course content or downloaded files. Keys that are shared or misused may be deactivated without a refund.
- Lost key or code: if you lose your license key or access code, contact us with your order number and the email address you used to buy. We send it again only after we verify the order, and only to the email on that order. If needed, we issue a new key and deactivate the old one.
- Changing device: if a key is limited to one device and you change or reset your computer, contact us with your order number. After we verify the order, we can reset the activation so you can use it on the new device.
- Subscriptions (for example ChatGPT Pro) run for the period stated on the product page, starting from activation.
- Third-party services remain subject to their own terms. We are not responsible for changes made by the original provider.
5. Returns and refunds
Returns and refunds are handled under our Return Policy and Refund Policy, which form part of these terms.
6. Warranty
Gadgets carry the warranty stated on the product page, if any. Warranty does not cover physical damage, water damage, misuse or unauthorised repair.
7. Limitation of liability
To the extent allowed by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect losses such as lost data, profits or time.
8. Account and conduct
You are responsible for the details you give us and for keeping your account and keys secure. We may refuse or cancel orders that look fraudulent.
9. Changes
We may update these terms. The version on this page when you place your order applies to that order.
10. Governing law
These terms are governed by the laws of Nepal.
11. Contact
digihub, Kathmandu, Nepal
Email: info@digihubnepal.com
Phone / WhatsApp: +81 90 6852 3924