Privacy Policy
Last updated: 12 October 2026
digihub ("we", "us") runs the online store at digihubnepal.com. This policy explains what information we collect when you visit or buy from us, how we use it, and the choices you have.
1. Information we collect
- Order details: your name, phone number, email address and delivery address.
- Payment details: payment confirmations and transaction references. We do not store your full card or wallet login details.
- Digital product records: the license keys, access codes or download links issued to you, and (for software) basic activation information such as a device identifier, used only to check the license.
- Messages: anything you send us by phone, WhatsApp, email or the contact form.
- Technical data: browser type, device and pages visited, collected through cookies and similar tools so the site works properly (for example to keep your cart and theme setting).
2. How we use it
- To process, deliver and support your orders, including sending license keys and download links.
- To contact you about your order, payment or delivery.
- To prevent fraud and misuse of license keys.
- To improve our store and products.
- To send offers only if you have agreed to receive them. You can opt out any time.
3. Sharing your information
We never sell your personal information. We share only what is needed with:
- delivery partners, to bring your order to your address;
- payment providers, to process your payment;
- our store platform and hosting providers, which keep the site running;
- authorities, when the law requires it.
4. How long we keep it
We keep order and license records for as long as needed to provide support, honour warranties and meet legal and accounting requirements. You can ask us to delete information we no longer need.
5. Security
We use reasonable technical and organisational measures to protect your information. No online service can be 100% secure, so please keep your account details and license keys private.
6. Your rights
You can ask to see, correct or delete the personal information we hold about you by contacting us. We will reply within a reasonable time.
7. Children
Our store is not meant for children under 16 without a parent or guardian.
8. Changes
We may update this policy from time to time. The latest version is always on this page.
9. Contact us
digihub, Kathmandu, Nepal
Email: info@digihubnepal.com
Phone / WhatsApp: +81 90 6852 3924